Tech Enablement & Change Manager
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 25 July 2025
Requisition ID: 289519
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.
In a nutshell
The Tech Enablement Manager will play a pivotal role in supporting the technology transformation activities by establishing & driving initiatives and supporting the implementation of process improvements. They will enable the delivery of significant technology change with a focus on minimising and managing the impact of change whilst fostering a culture of continuous improvement.
What I am accountable for:
• Supporting the cultural evolution that will be essential to the successful day-to-day running of our desired operating model.
• Working closely with stakeholders to understand business objectives, challenges, and transformational goals for technology change.
• Identifying and supporting change sponsors and champions at all levels.
• Utilising experience and understanding of various business change models, tools and techniques to drive through change.
• Conducting thorough assessments and analysis of current processes, systems, and organisational structures to identify opportunities for change and develop comprehensive change management strategies and plans.
• Ensuring plans are value driven, driving KPIs on outputs, impacts & benefits to provide tangible measurable outcomes and manage these throughout the change management process.
• Facilitating workshops to develop inputs to analyse and to share emerging ideas or final conclusions.
• Developing training needs analysis, perform gap analysis and create associated training plans.
• Engaging stakeholders to gain buy-in and support for proposed changes .
• Supporting our tech literacy effort to upskill Sainsbury’s at large on our transformation agenda and drive better decisions and common understanding amongst non-tech stakeholders.
• Clear and concise content that explains change within and without of technology
What I need to know - Essential:
• Highly experienced in specific Change Management roles, or Management Consulting.
• Evidence of successfully delivering large scale change initiatives of significant complexity with multiple stakeholders and broad impact within a technology division
• Evidence of delivering and embedding cultural change and/or organisational change- ideally landing new operating models or tools to support a new operating model
• Demonstrated ability to take ownership and manage projects from start to finish.
• Strong focus on execution and ability to manage ambiguity.
• Professional change management certification.
What I need to know - Desirable:
• Retail experience
What I need to show:
• Excellent communication, relationship, facilitation and motivational skills.
• Excellent analytical and problem-solving skills, with the ability to think strategically.
• Familiarity with project management methodologies.
• Understanding and experience of Agile practices and mindset.
• E-commerce and/or retail sector experience is desirable.
Our Valued Behaviours are our common DNA that every colleague should live by and provide the benchmark for how we deliver our goals/individual contribution, and how we relate to other colleagues in the organisation.
Own it
• Do what you say you’ll do.
• Don’t walk past a problem.
Make it better
• Improve things for your customer.
• Spot opportunities to simplify.
Be human
• Walk in the shoes of your colleagues and customers.
• Show care and respect to everyone.
In addition to role modelling the Valued Behaviours, all People Managers should be consistently driving all four Leadership Performance Expectations, all the time. The Leadership Performance Expectations are:
Obsessed with the customer
• You must:
• Use data and insight to understand customer needs and solve customer problems.
• Use our Purpose to support decision making everyday.
• Role model living our customer commitments and guide teams to do the same.
Obsessed with performance
• You must:
• Know and be accountable for your part to play, delivering it brilliantly.
• Align team goals and ruthlessly prioritise resources to deliver our Customer Commitments.
• Assign clear accountabilities, hold people accountable (in your team and out) and act on performance both good and bad.
Lead beyond boundaries
• You must:
• Actively share and seek to understand the big picture, both internal and external.
• Story tell our Next Level Sainsbury’s strategy to drive end-to-end thinking.
• Build productive partnership inside and outside our organisation.
Lead fearless teams
• You must:
• Create the environment for diverse perspective and challenge, where we are always looking to raise the bar.
• Grow everyone around you (up, down and across) through adult-to-adult feedback and coaching.
• Know yourself (strengths, weaknesses and impact on others) and continuously develop.
Support we will provide:
• Full system and process training for the role.
• Wider Portfolio team for direction and guidance.
• Access to personal development tools e.g. Bitesize talks, online self-development tools, internal mentoring etc.
#LI-KF1
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
