Internal Communications Manager- Sainsburys Retail
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Corporate Affairs
Closing date: 11 September 2025
Requisition ID: 400016706
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. This is where you’ll enjoy a broad range of projects, no matter what your level, because our Corporate Affairs team is non-hierarchical and truly plugged in to the rest of the business. Whether it’s internal, external or government relations, you’ll have the chance to collaborate with everyone from food waste to health, or general merchandising to Nectar, in order to support some amazing campaigns. You’ll help build trust around Sainsbury’s with customers, senior stakeholders, media and more. And if non-linear progression is what you’re after, you’ll find opportunities are all around.
Hybrid – London and Home with on-call duty
Why join us
At Sainsbury’s, we are all proud retailers. We are committed to making good food joyful, accessible and affordable for everyone, every day.
By joining the team, you will have the opportunity to deliver colleague campaigns that tell the story of why Sainsbury’s is a great place to do great work, drive greater connectivity to our purpose and champion good food. You will also join a business that is focused on empowering everyone to deliver exceptional customer service.
You’ll create robust colleague communication plans and play a pivotal role in shaping narratives that align with our purpose and strategy, fostering trust, engagement, and connection to our shared goals. As part of a collaborative and forward-thinking team, you will leverage your expertise in internal communications within a fast-paced retail environment, supported with tailored training and personal development opportunities to enhance your skills and career growth.
What you'll do
Working closely with the Senior Internal Communications Manager, you will play a pivotal role in delivering strategic, engagement, and change communications to varied and diverse audiences across Sainsbury’s Retail. You’ll ensure all communications align with our purpose and strategy, fostering trust, understanding and belief among colleagues. Your responsibilities will include crafting tailored communication plans, supporting leaders in driving regular face-to-face conversations, and delivering impactful messages on people change initiatives, retail transformation programmes and other projects. Collaborating closely with stakeholders across the business and the wider internal comms team, you will contribute to enhancing colleague engagement, customer service priorities, and overall business performance through effective communication strategies, channels and content.
Who you are
You are an experienced professional with a strong background in internal communications within fast-paced, complex, multi-site organisations, ideally with a deep knowledge of retail operations or within the consumer-facing sector. You have a proven ability to manage multiple stakeholders and priorities with ease, create and deliver communication plans, engage with diverse audiences, and drive strategic messaging that fosters colleague engagement and drives organisational change. With your excellent verbal and written communication skills, creativity, attention to detail, and proactive approach to problem-solving, you can demonstrate how you can play a vital role in shaping and delivering impactful communications that support Sainsbury's strategic objectives.
Essential Criteria
- Proven experience in internal communications, preferably within retail or other multi-site, complex, consumer-facing organisation
- Established track record of developing and delivering strategic communication plans that drive engagement and support business goals.
- Demonstrable experience in stakeholder and project management, including managing multiple projects to competing deadlines, advising senior leaders, and influencing communication outcomes.
- Evidence of success in communicating complex change and transformation initiatives to varied, difficult-to-reach internal audiences.
- Strong writing, creative and editing skills, with the ability to take complex information and translate it into clear, engaging, easy-to-understand content under tight deadlines.
#LI-UH1
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
