Senior Client Executive
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Nectar 360 Ltd
Closing date: 18 September 2025
Requisition ID: 400018718
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered and fuelled by data — and by great relationships with some of the UK’s favourite brands. The Nectar 360 team focuses on developing loyalty programmes, turning amazing data into something that makes a difference, traditional media and digital. It’s like an agency-within-a-retailer, and retail media is crucial. The culture might not be what you expect either, because there’s no set-up quite like this one. The team is a real priority because it’s connected to everything the business does, and drives profitability. It’s where you can take risks, learn from them and be recognised.
Why join us
Joining Nectar360 means being part of an innovative and dynamic agency at the forefront of loyalty, insights, and retail media services. With Nectar, the UK's largest loyalty program, and our expertise in managing Argos shopper marketing services, we have unparalleled access to rich transactional and lifestyle data, enabling us to create impactful and relevant customer experiences for our brand partners.
In this fast-paced and collaborative environment, we encourage innovation, autonomy and future thinking, ensuring we stay ahead of the curve. As a Senior Client Executive, you will have the opportunity to develop deep client relationships, deliver annual revenue targets and be at the forefront of shaping multi-channel campaigns that utilise new tech and media opportunities. Join us and be part of a team where innovation thrives, and your contribution makes a real difference in the competitive landscape.
Who you are
As a Senior Client Executive at Nectar360, you are a results-driven professional with a deep understanding of our business capabilities, insights, and communications capabilities, as well as the retail landscape, particularly in the GM industry. With 1-2 years of previous client management experience, you have a proven track record in building strong client relationships and delivering against annual revenue targets. Your expertise in marketing practices, coupled with your strong project management, communication, and presentation skills, enable you to effectively understand and address client objectives, provide tailored solutions, and manage all aspects of client activity within budget and timelines.
With your self-motivation and proactive attitude, you contribute to the success of the wider team and stay informed on industry trends and competitive threats to leverage opportunities for our clients.
What you'll do
This Senior Client Executive in the Non Food Grocery team has a unique set of requirements. Your primary responsibility will be to develop a deep understanding of our business and capabilities, as well as Sainsbury's, so that you and the wider team can effectively manage client relationships and deliver on annual revenue targets.
Your time will be split across 2 sub teams, with the ambition that you perform a couple of different functions:
- Ownership on 2-3 key client accounts. One of these will be our largest account and will provide a valuable opportunity for you to be involved in delivering some Best in Class activations end-to-end across our store media and digital propositions.
You will be involved in building strong relationships with clients to identify revenue opportunities and applying Nectar360 solutions based on their objectives. This will provide a fantastic grounding and opportunity to grow your Client Service skills with a view on professional development into future roles within our business
- Support function across the team for more admin-based tasks that are critical to us maintaining strong service levels for our clients. These tasks include, but are not limited to:
- Management of compliance reporting across campaign activity for a range of Client across our Categories
- Maintenance of status and activation trackers
- Support on the delivery and write up of campaign evaluation – across our store channels, targeted media and offsite data-driven digital campaigns
- Monitoring results performance and optimisation recommendations in our Ecommerce platform
- Creation and maintenance of client-facing generic collateral (eg Ratecards, Events, Deadlines, Case Studies, Decks)
As part of this dual-function, you will be a really important conduit across the team and with members of our wider virtual team. A real can-do attitude, proactive approach and strong sense of accountability will ensure this role is a success.
Essential Criteria
- Client Management Experience: 1–2 years of previous client management experience with a proven track record of building strong client relationships and delivering against annual revenue targets.
- Marketing & Retail Knowledge: Solid understanding of marketing practices and the retail landscape
- Project & Communication Skills: Strong project management, communication, and presentation skills to manage client activity within budget and timelines.
#LI-DN1
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary (which may vary for Nectar360), depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
