Risk Manager
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Argos
Closing date: 03 April 2026
Requisition ID: 400052839
About the team
Argos Operations is at the heart of delivering exceptional retail experiences, supporting our network of stores, logistics, and fulfilment operations. Our division is committed to ensuring that every process runs smoothly and safely, fostering a culture of continuous improvement and resilience. You’ll be joining a highly collaborative environment, working alongside experts dedicated to operational excellence and innovation, all driven by a shared passion for customer service and business integrity.
More about the role
As Risk Manager (C5), you will take the lead in championing safe and compliant practices across Argos Retail, Logistics, and Fulfilment. Reporting to the Head of Central Operations Support, your role centres on day-to-day operational risk management, including tracking and escalating issues, ensuring audit actions are completed, and maintaining robust relationships with specialist teams. You will be instrumental in keeping the business prepared for, and able to respond to, a wide range of incidents.
Your daily activities will involve maintaining the operational risk framework, logging and assessing risks, and ensuring compliance in line with company policy. You will also be engaged in key projects designed to strengthen the resilience of our operations, working closely with colleagues across multiple business areas to drive improvements and deliver tangible results.
More about you
To succeed in this role, you’ll possess demonstrable expertise in operational risk, retail risk, fraud prevention, and compliance within a multi-site retail, logistics or fulfilment environment. You’ll be adept at engaging with diverse teams, influencing stakeholders, and driving collaborative solutions.
We value individuals who approach challenges with ownership and initiative, consistently delivering on commitments and striving for excellence. The ability to matrix manage, communicate effectively, and foster productive cross-business relationships will be key to your success in this role.
Essential criteria
- Demonstrable experience coordinating operational risk processes across retail, logistics or fulfilment environments, including logging, assessing and tracking risks in line with policy.
- Proven ability to manage audit‑related activity, including assigning actions, monitoring completion status and escalating overdue actions through established governance routes.
- Demonstrated capability in Business Continuity procedures, including maintaining documentation, supporting incident response and ensuring accurate, timely information flow to relevant operational teams.
- Evidence of analysing operational insight data (e.g., ARI themes, incident trends, fraud‑related actions) and converting findings into actionable improvements for cross‑functional teams.
- Proven competence in applying relevant legislation, compliance requirements and internal policies to support safe and compliant store, logistics and fulfilment operations.
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme.Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
