Campaign Delivery Manager
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Nectar 360 Ltd
Closing date: 07 May 2026
Requisition ID: 400058425
Nectar 360 - Campaign Delivery Manager C4
Why join us
Joining our team at Sainsbury's offers an exciting opportunity to be part of a collaborative and dynamic environment in the field of loyalty marketing. As a Campaign Delivery Manager, you will play a crucial role in driving customer engagement and participation with our Nectar programme, building valuable relationships between leading brands and their customers. You'll have the chance to showcase your expertise in managing loyalty campaigns, while also contributing to the development of innovative strategies and implementing process improvements. With a focus on work-life balance and a commitment to personal and professional growth, we provide a supportive and flexible environment that allows you to excel in your career while enjoying time for yourself outside of work.
What you'll do
You will be responsible for the management of marketing campaigns to drive participation and transactions with partners, as well as Nectar programme engagement. Reporting to the Nectar Campaign Delivery Director, you will oversee Campaign Delivery Executives and contribute to the execution of campaigns for over 1000 partners & merchants. Your role will involve ensuring best-in-class end-to-end campaign management, coordinating and trafficking campaign activity using clear processes, and designing and optimising communications for customers. You will be accountable for assessing campaigns and activations, ensuring compliance with company guidelines, quality control, and obtaining necessary approvals prior to deployment. Additionally, you will motivate, advise, and coach your team on best practices, support new starter training and strategic direction initiatives, and foster collaborative relationships with colleagues from Nectar and Sainsbury's. You will also take the lead on internal projects, presenting outcomes and highlighting opportunities for proactive business change.
Who you are
You are a highly skilled professional with experience in managing loyalty campaigns in FMCG or marketing environments. Your ability to navigate ambiguity and adapt to changing business needs enables you to effectively prioritise and deliver campaigns with excellence. With your commercial understanding, you identify opportunities and implement new ideas and process improvements to drive customer engagement and satisfaction. Your natural ability to motivate and coach teams, combined with your strong organisational skills and analytical mindset, ensure the successful coordination and execution of multiple campaigns. As a proactive individual, you continuously seek opportunities for personal and team development, fostering a growth mindset and driving a culture of continuous improvement. Your exceptional influencing skills allow you to build strong relationships with stakeholders at all levels, contributing to the success of the Nectar programme and the engagement of our valued partners and customers.
Essential Criteria
- Demonstrable experience managing end-to-end loyalty and/or CRM marketing campaigns (ideally within Partnerships, retail, or a fast-paced marketing operational environment), from briefing through to launch and post-campaign review.
- Evidence of leading or managing others (directly or via matrix working), including coaching on best practice, supporting onboarding/training, and driving consistent delivery standards.
- Strong stakeholder management and influencing skills, with the ability to build effective working relationships across teams and partners, and to use performance insight to recommend optimisations and process improvements.
#LI-DN1
We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
